Foire aux Questions -
Boat trip in Saint-Tropez

Find here the essential information to prepare your experience at sea with complete peace of mind.
Every detail has been designed to offer you a smooth and perfectly structured navigation experience.

Booking and confirmation

All bookings are subject to yacht availability.
It becomes final upon receipt of the deposit and after signing the rental agreement.

Un acompte de 50 % is required at the time of booking.
The balance is due. no later than 3 weeks before boarding.

What payment methods are accepted?

Payments are made via:

  • Bank transfer
  • Credit card (only for the security deposit on site)

Cash or check payments are not accepted.

Is a deposit required?

Yes, a security deposit is required before boarding.

It helps to cover any potential damage caused to the yacht.
It is returned after the exit, provided that no damage is found.

May I cancel my reservation ?

All cancellations must be made in writing.

Cancellation conditions:

  • More than 30 days before: refund of the deposit (minus 15% fee)
  • Between 15 and 30 days: 50% of the deposit retained
  • Less than 15 days: deposit non-refundable
  • Absence on the scheduled day: full payment due
What does the price include and what are the additional charges?

The price includes the provision of the yacht with crew.

Certain fees remain the responsibility of the client and are paid in addition:

  • Fuel (based on actual consumption)
  • Food and alcoholic beverages
  • Mooring fees in ports of call

These elements vary depending on the navigation and choices made during the outing.

What happens in case of bad weather?

The outing will continue as long as conditions remain navigable.

In the event of significant adverse conditions, the outing may be postponed to a later date.
The final decision rests with the captain, who is responsible for safety on board.

Boarding and disembarking times

The schedules are set in advance.

Any delay may impact the duration of the outing without changing the price.
Any excess charges may apply.

What information do I need to provide before boarding?

The complete passenger list must be submitted. 72 hours before release (name, surname, date of birth, nationality).

Each passenger must have a valid form of identification.

How many people can board?

The number of passengers is limited to the maximum authorized capacity of the yacht.

Each passenger must have a valid form of identification.

What are the rules on board?

The captain's instructions must be followed at all times.

Specifically prohibited are:

  • dangerous behavior
  • excessive alcohol consumption
  • damage to equipment
In case of dispute

An amicable solution will always be preferred.
Otherwise, the dispute will fall under the jurisdiction of the competent court in Toulon.

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